Returns & Exchanges

We want you to love your northern-inspired home goods as much as we do, which is why we offer a straightforward 30-day return policy for all unused items in their original packaging. If your purchase isn't quite right for your home, we are here to help you find the perfect alternative or provide a full refund.

1

Initiate Your Return

Contact our customer care team with your order number and the reason for your return to receive a unique return authorization code.

2

Package Your Items

Carefully pack your home decor items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.

3

Ship It Back

Affix the provided shipping label to your package and drop it off at any authorized courier location; please keep your tracking receipt for reference.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing